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Our website address is: https://salasarethnic.com
At Salasar, we are committed to delivering your orders in a timely, safe, and reliable manner. Please read our shipping policy carefully to understand delivery timelines, charges, and related terms.
We currently ship across India (Pan India).
International shipping is available on request only.
Please email us at salasarslg@gmail.com before placing an international order.
All orders are processed within 2–4 business days (excluding Sundays and public holidays).
Orders placed during sales, festive seasons, or promotional events may take longer due to high order volumes.
Once your order is shipped, you will receive a shipping confirmation with tracking details via email or SMS.
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–6 working days |
| Other Indian Cities | 5–8 working days |
| Remote Areas | 7–10 working days |
Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, strikes, or festive surges beyond our control.
Orders above ₹2,000: Free Shipping
Orders below ₹2,000: ₹100 flat shipping fee
Shipping charges vary based on destination and order weight.
Customers must contact us at salasarslg@gmail.com before placing an international order.
Cash on Delivery (COD) availability depends on your delivery location.
Additional COD charges (if any) will be shown at checkout.
Our courier partners will attempt delivery 2–3 times at the provided address.
If delivery fails due to:
Incorrect or incomplete address
Recipient unavailability
Non-response to courier calls
the shipment will be returned to us.
Re-delivery charges will apply for reshipping returned orders.
Customers are responsible for providing accurate and complete shipping details.
Cavenor will not be responsible for delays or losses caused due to incorrect address information.
If your package appears tampered with or damaged, please do not accept the delivery and inform us immediately.
For lost or undelivered packages, contact us within 3 working days of the expected delivery date.
Claims raised after this period may not be eligible for investigation or resolution.
Products marked as Pre-Order or Made-to-Order will have extended delivery timelines, clearly mentioned on the product page.
These items cannot be cancelled or returned unless:
The product is defective, or
An incorrect item was delivered.
Cavenor shall not be held liable for delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, government restrictions, courier disruptions, or unforeseen events.
For any shipping-related questions or support, please contact us:
Email: salasarslg@gmail.com
Phone: +91 9907433008
Website: https://salasarethnic.com
